Ron Wanek to offer welcoming remarks at HPU for the inaugural Next Gen Day at High Point Market

Next Generation-NOW (Next Gen, Next Gen NOW), North American Home Furnishings Association’s (NAHFA) young professionals group has put together an impressive list of panelists and discussions for their inaugural Next Gen Day (NGN Day) at High Point Market. Registration is still open for this FREE day of education.

Scheduled for Monday, October 21, High Point University (HPU) motor coaches will depart market at 8:30 a.m. from the Green Street entrance of the IHFC building and shuttle NGN day participants to the campus where, along with students, they will interact with industry professionals to gain career insights and discuss opportunities for a successful future in the home furnishings industry. Ron Wanek, Chairman, Ashley Furniture Industries will offer a brief welcome to students as the morning begins.

“We are so excited that the furniture industry is willing to step up to educate our students on potential careers in the furniture industry,” said Jim Wehrley, Ph.D., Dean of the Phillips School of Business at High Point University. “This opportunity could be the catalyst that sends a student in a direction that could lead to a lifelong satisfying and rewarding career.”

On the selection of panelists for the day, Next Gen NOW Advisory Board member Lael Thompson (Broyhill Home Collections) commented: “We knew we had to involve icons in the industry at both sessions. Our goal is to provide as much knowledge, know-how and insight as possible—the ‘in the trenches’ information that these panelists have will be invaluable to the audience of students and young professionals.”

High Point University, “Fashioning a Career in the Home furnishings Industry” panelists:
Kerry Lebensburger, President of Sales, Ashley Furniture Industries
Jason Goldman, Marketing Specialist and HPU Alumnus, Ashley Furniture Industries
Seth Goldberg, Vice President of Business Development, Raymour & Flanigan Furniture
Stuart Curtis, Vice President of Operations, Best Home Furnishings
Ron Gordon, Vice President of Technology, MicroD, Inc.
Hayley Leocha, Product Manager, MicroD, Inc.

HPU shuttles bring attendees and students back to market for an 11:30 a.m. luncheon panel and job-shadowing afternoon. Held in the 11th floor ballroom of the IHFC Green Wing, the luncheon panel session, facilitated by Ray Allegrezza, Editor-in-Chief, Furniture|Today, features prominent personalities in the industry.

“3 Guys and a Mic – Insights and Anecdotes with Industry Icons” luncheon panelists:
W.W. “Jerry” Epperson, Analyst & Managing Director, Mann, Armistead & Epperson, LTD.
Pedro Capo, Senior Vice President, El Dorado Furniture
Steve Hodges, Free-lance designer & President, Steve Hodges Associates, Inc.
Rick Schroeder, Vice President of Design, Stanley Furniture Co.

Panelists will share stories of how they first became involved in the industry as well as triumphs and challenges along the way. A Q&A at the end of the session will provide tips for the next generation to navigate the deep waters of an ever-changing business landscape.

Over twenty students have signed up to participate in the afternoon at Market. Job shadowing mentors offer students a variety of career opportunities to explore. From buyer to marketing manager to chief operating officer, students will get a rare behind the curtain look at the inner workings of the home furnishings industry. “It’s a pleasure to work with the NAHFA and Next Gen NOW on a mentoring program like this during High Point Market,” said Jeff González, Director of Furniture and Latin American Sales for Nourison Industries of Saddle Brook, New Jersey. “It’s a wonderful chance for seasoned members of our industry to guide and answer questions to eager minds.”

For more information or to register online go to www.ngnow.org/next-gen-day/
The group encourages you to follow their activities during Market on Twitter using the hashtag #NGNHPmkt.

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About Next Generation-NOW
Next Generation-NOW, www.ngnow.org, is a community of young, passionate and vibrant home furnishings professionals that are the future of the home furnishings industry. Working together, this community will develop the next group of industry leaders through educational events, social networking and guidance and give a voice to the unique needs of future generations in the furniture industry.

Next Generation-NOW’s sponsors include benefactor sponsor Ashley Furniture Industries, Coaster Company of America, High Point Market, FurnitureDealer.net, Serta, Surya Rugs, and MicroD, Inc. Next Generation-NOW is facilitated by the North American Home Furnishings Association. To become a sponsor and support this important segment of the industry contact Cindi Williams, NAHFA Marketing & Events Director, at cwilliams@nahfa.org or at (916) 960-0277.

About the NAHFA
The North American Home Furnishings Association, www.nahfa.org, is the nation’s largest organization devoted specifically to the needs and interests of home furnishings retailers. The organization’s membership encompasses more than 10,000 stores in all 50 states and several foreign countries. Providing a unified voice, the organization will allow those in the industry to work more cohesively as well as increase negotiating power and cost efficiency. Three offices serve the organization with locations in the East, West and Central United States.

About the High Point Market Authority
The High Point Market Authority, www.highpointmarket.org, is the official sponsor and organizer of the High Point Market in High Point, N.C. Featuring an extensive selection of exhibitors spanning every category, style, and price point, and attracting tens of thousands of visitors from more than 100 countries twice each year, the High Point Market is the driving force of the home furnishings industry. Find the High Point Market anywhere online, and follow on Twitter using the hashtag #hpmkt.

Andrew Tepperman, David Gunn join NAHFA Board of Directors, serve on Collaborative Teams

Tepperman’s (Ontario, Canada) and David Gunn of Knight Furniture (Sherman, Texas) to the organization’s Board of Directors. Continue Reading →

North American Home Furnishings Association holds Espresso Style Membership Meeting Sunday Morning at High Point Market

Roseville, CA—The North American Home Furnishings Association (NAHFA) will hold its first membership meeting as the newly merged organization Sunday, October 20th 7:30 – 8:30 a.m. in the Retailer Resource Center (RRC), Plaza Suites Building, First Floor. To accommodate busy market schedules, the NAHFA is conducting this meeting “Espresso Style” delivering a quick shot of bottom line information to start the day.

“We want our members to feel engaged and very much a part of our new community,” said Rick Howard of Sklar Furniture and President of the NAHFA Board of Directors. “The last six months have seen many exciting initiatives and organizational improvements.” Rick, along with Howard Haimsohn, Lawrance Contemporary Furniture and NAHFA Board Chairman, will recap the past six months and provide a look at the future direction of the organization.

“NAHFA has top tier priorities that are bringing real benefits to our members and to the industry,” said Sharron Bradley, CEO. “We are very impressed with the courage our new board is displaying in being willing to look deeply at our business model and implement progressive change, which is not always easy. We want to share that excitement with our membership.”

Jerry Epperson’s State of the Industry Address will immediately follow this brief meeting at 8:30 a.m. in the RRC Seminar Room.

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About the North American Home Furnishings Association:
The North American Home Furnishings Association (NAHFA) was founded in 2013 with the merger of the three largest home furnishings retailer associations in the U.S. The NAHFA is the nation’s largest organization devoted specifically to the needs and interests of home furnishings retailers, with more than 1,800 members representing more than 7,000 storefronts across all 50 states and several foreign countries. Association offices in the East, West, and Central United States provide its members with programs, resources, services, and a unified voice in government relations by partnering with home furnishings industry suppliers, vendors, affiliates, and other organizations. For more information on the NAHFA visit www.nahfa.org.

For more information, contact Cindi Williams:
(916) 960-0277
cwilliams@nahfa.org

Nationwide Announces Partnership with PROFITSystems

Nationwide Marketing Group announced today that they have partnered with PROFITsystems, one of the home goods industry’s most popular software providers, to offer a group program for their 3,500+ independent retail members. The PROFITsystems program is designed to run every aspect of operation in the retailer’s business, including point-of-sale, inventory management, customer relationship management, a full accounting suite, and more.

Nationwide’s retailers will also be able to take advantage of real-time online dashboards, website eCommerce, and tablet integration. Nationwide has been arming their members with preloaded tablet devices, known as their Info-Pads, so the evolving initiative continues to enable retailers to combat the changing shopping trends of consumers.

“We are really looking forward to this collaborate effort with PROFITsystems,” says Frank Sandtner, Vice President of Member Services for NMG. “As we increase our focus on the furniture and bedding categories, PROFITsystems stood out as a vendor with solutions that meet our retailers’ needs.”

“We are thrilled to partner with NMG in this offering to their members.  When you combine the forces of two companies whose sole purpose is to help retailers, great things will happen.  I look forward to helping our mutual clients prosper in new ways,” stated Shelley Parlin, Chief Operating Officer for PROFITsystems.

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About Profit Systems
PROFITsystems is the leading total solutions provider to the home goods industry for retailers between $1M-$80M in annual revenue. Key components of their retail solutions include enterprise software, consulting, performance groups, advanced education, group-buying freight programs, e-commerce and web dashboards.  Their flagship product, RETAILvantage features include real-time inventory management, customer relations management, point-of-sale, and accounting systems. For additional information on PROFITsystems please visit: www.profitsystems.com

About Nationwide Marketing Group
Nationwide Marketing Group (NMG), headquartered in Winston-Salem, NC, is North America’s largest buying and marketing organization for independent major appliance, consumer electronics, and home furnishings dealers. Larger than all competing groups combined, NMG has over 3,500 members with more than 10,000 store fronts and a combined $14 billion in annual sales. Nationwide Marketing Group, the parent organization of RentDirect Nationwide and Specialty Electronics Nationwide, offers a unique portfolio of services designed to support its members and strengthen their position in the marketplace. Visit us online at www.nationwidegroup.org.

Sleep Train event raises record $650,000 for foster youth

October 10, 2013

This article, authored by Mark Glover, was published by the Sacramento Bee and can be found here.

Rocklin-based Sleep Train Mattress Centers said its seventh annual Charity Golf Classic raised a record $650,000 to provide financial assistance to current and former foster youth for educational scholarships and extracurricular activities.

Extracurricular activities include summer camps, sports, music lessons and assistance gaining independent living skills. To date, Sleep Train’s Charity Golf Classic has raised more than $2.6 million. The latest edition was held last week at Lincoln Hills Golf Club.

Event proceeds will go to West Coast foster youth agencies supporting the following programs: Fostering Scholars-Seattle University, Foster Family Care Network, Roseville’s PRIDE Industries, San Pasqual Academy, Youth Homes Inc. and the John Burton Foundation.

Sleep Train is currently hosting its “Dollar Drive for Foster Kids” through Nov. 3. It funds healthy, educational activities for California foster youth. Donations for that effort can be made at any Sleep Train store or at www.sleeptrain.com.

IMC offers product image app for High Point Market

here via HFBusiness.

International Market Centers has teamed with B2B commerce solutions provider 1Track to develop an app for organizing and sharing product images taken at High Point Furniture Market.

Available through a free download here, 1Track offers a powerful mobile tool for both exhibitors and buyers. For buyers, the app provides the capability to:

  • Easily capture product photos, automatically associate with exhibitor name, and tag them with comments.
  • Organize product photos into custom folders based on themes, such as individual showrooms, product types or price point ranges.
  • Share product images and information with team members during or after market using social media, e-mail or text.
  • Discover interesting products through a “trend stream” that displays the product interest across all attendees at Market.

The 1Track app also exposes buyers to products they may be unaware of both before and during Market.

For example, before Market, buyers can view new product images included in the High Point Market Preview Guides and tag and save details for use in planning showroom visits. During Market, buyers will have access to special “trending” screens that highlight hot products, styles and trends worth noting that they otherwise might have missed-information that also can be easily saved for future reference.

Along with its benefits for buyers, 1Track also offers a valuable tool for exhibitors. Participating is easy, since IMC automatically lists each exhibitor in the app so that buyers can associate product photos they take with specific companies. To obtain even more value, IMC customers can provide 1Track with electronic copies of their catalogs for incorporation in the app’s database, so buyers will automatically get more information about a product when taking a photo of the product and the entering the SKU number in the 1Track app.

1Track is available for iPhones, iPads, Android devices and accessible from any browser on a Mac or PCs. To download the app, users should search the Apple AppStore or Google Play for “1Track for High Point.” User support is available here.

The app also has a Web interface so that users can manage content from their desktops.

City Furniture Opens “Green” Ashley Furniture HomeStore

October 2013

City Furniture is adding new jobs and an industry-leading “green” showroom to the resurgent Palm Beach Lakes Blvd. retail corridor with the opening of a 35,000-square-foot Ashley Furniture HomeStore at 2101 Palm Beach Lakes Boulevard.

“With the rebound in housing sales and prices, plus some key changes we’ve introduced in recent months, our sales are growing at the fastest rate since 2005,” said City Furniture President Keith Koenig.

“We’re seeing all types of home buyers out shopping for new furniture—more first-time buyers and people finally able to sell their existing home and move into a larger or smaller one, depending on their stage in life,” he added.

The new store is the third in a five-store regional expansion now underway by City Furniture, which is Ashley Furniture HomeStore’s licensee in southeast and southwest Florida. The company is moving its sales team from a smaller, temporary Ashley Furniture HomeStore location on Okeechobee Blvd. and adding 13 sales and support positions. The new store adjoins the existing City Furniture store that’s at 2121 Palm Beach Lakes Blvd., with a walk-through for customers’ convenience. The company will donate a portion of Grand Opening sales to Habitat for Humanity of Palm Beach County.

Koenig said the new store’s high-value location was one of several the company purchased years ago on the belief that growth would come in its key markets. Construction of the nearby Palm Beach Outlets is confirming that vision, and Koenig said he expects the revitalized mall will be a major draw for the Palm Beach Lakes Blvd. shopping district as the economy recovers.

City Furniture, South Florida’s top selling furniture retailer, has made strategic moves this year that Koenig said has helped drive sales up about 10 percent year-over-year in the region—the most competitive furniture market in the U.S. and globally.

“We’ve added e-commerce so shoppers can purchase all City Furniture merchandise through our website, and our online business is the fastest growing segment,” he said. “We added Bernhardt galleries to our City Furniture showrooms and completely revamped our mattress line, adding Sleep Specialists to help customers get a better night’s sleep at the best values in Florida.” Another competitive factor: For all its City Furniture and Ashley Furniture HomeStore showrooms, the firm offers its hallmark Same Day Delivery 7 Days a Week.

Locating City Furniture and Ashley Furniture HomeStore showrooms on adjoining or nearby sites in its existing markets is City Furniture’s long-term strategy—an approach that’s already proving on-target, according to Koenig. “Our customer wants exceptional value, real respect for her time, and inspiring ideas in a range of styles. Opening Ashley Furniture HomeStore locations just steps from our City Furniture showrooms lets our customers and guests ‘drive once, shop twice’ for a richer shopping experience, with far more choices.”

Reflecting the City Furniture team’s longstanding commitment to environmental stewardship, the new Ashley Furniture HomeStore was built by Miller Construction Company to achieve Leadership in Energy and Environmental Design (LEED) certification from the U.S. Green Building Council. The retailer now has four locations built to stringent LEED standards, including its high-profile Boca Raton showrooms along I-95. A new City Furniture store, the firm’s fifth “green” location, opened in Cutler Bay in September.

Send your latest news stories to jennifer@retailerNOWmag.com. We love to hear what’s going on with you.

Boyles Furniture and Rugs Opens New Connecticut Store

 October 2013

Boyles Furniture and Rugs opened its second store since May, this time introducing the popular furniture retail brand to the Northeast U.S. A ribbon-cutting ceremony featuring local dignitaries and a public grand opening was held in August in Avon, Connecticut.

With the U.S. economy recovering from its most recent downturn and a successful relaunch of the Boyles brand in North Carolina this spring, the revitalized brand and company are positioned for growth.

Boyles Furniture and Rugs in Avon, Connecticut

“The North Carolina store is off to a great start, and we’ve been overwhelmed with the positive response from the community and surrounding areas,” said Mark Bannon, president of Boyles Furniture and Rugs. “We’re delighted to see and welcome our former friends and clients at the showroom, as well as many new customers. In the two-and-a-half months since the Mocksville grand opening, we’re excited to report strong sales that are exceeding our expectations.”

“It’s clear to us that the Boyles brand reputation and name resonates throughout the U.S. and abroad,” added Bannon. “We are working with customers as far away as the Middle East.”

The new, 22,000-square-foot store is located in central Connecticut, 20 minutes west of Hartford, at the corner of Rt. 44 and Rt. 10 in Avon. The former Nassau Furniture location underwent renovations under the guidance of a partnership that includes Chad and Alex Hendricks, sons of the original owners of Boyles Furniture, and a group of investors headed by Gene Rosenberg, co-founder of Top 100 company Bob’s Discount Furniture and Planned Furniture Promotions. Gene Rosenberg is a current American Furniture Hall of Fame nominee.

“The Farmington Valley area in Connecticut is a perfect location for the Boyles brand, concept and merchandise,” said Rob Rosenberg, executive vice president, Boyles Furniture and Rugs. “Several of the company owners reside locally and are aware of the unmet demand for mid- to high-end furniture at a value,” he added. “We’ve gathered a highly talented group of designers and sales personnel to serve and accommodate our customers’ needs.”

The Avon store will carry many recognized brands in the upper-middle to high-end tier, including furnishings from Sherrill, Henredon, Maitland Smith, Drexel Heritage and Heirloom bedding, as well as Boyles-branded products. The Boyles Rug Gallery features high quality, hand-woven rugs.

Plans for additional Boyles Furniture and Rugs locations, including free-standing and licensed rug galleries are in progress, according to Bannon.

Study finds High Point Market has tremendous economic impact

High Point Market Authority (HPMA) today released the overall findings of a Duke University study of the Economic Impact of the High Point Market.  The HPMA engaged the Center on Globalization, Governance & Competitiveness (CGGC) at Duke University to conduct a comprehensive economic and fiscal impact of the twice yearly High Point Market (the Market), the largest home furnishings market in the world.

High Point Furniture Market – Summary of Total Economic Impact1

Total Effect Employment Tax Revenue to North Carolina Output
37,616 $197.9 Million $5.39 Billion

1CGGC Duke University Study

In broad strokes, the Market contributes $5.4 billion in economic impact to the overall regional economy, over 37,000 jobs and $198 million in North Carolina local and state taxes and fees.  To put this figure in perspective, the total output of $5.4 billion is approximately equivalent to 1.3% of the total gross state product (GSP) of North Carolina.

“This analysis focuses on the impact of all the economic activity generated through the Market itself,” stated Lukas Brun, Senior Research Analyst at Duke CGGC, who was the project manager for the High Point Market study.  “The logic used was the following, ‘what amount of economic activity would not have occurred ‘but-for’ the Market.’ The report analyzes the economic impact of five distinct categories that can be tied to the bi-annual High Point Market events.”

“We are delighted that this study shows the tremendous economic impact that the High Point Market and the furniture industry have on our local and state economy,” said Doug Bassett, Chairman of the High Point Market Authority and President of Vaughan-Bassett Furniture.

“Clearly, the investment we all make in conducting a first-rate Market here in High Point is paying great dividends for all of us,” Bassett concluded.

The study is significantly different from other previous economic impact studies in that it defines the study area as the 30 counties (22 in North Carolina and 8 in Virginia) within a 75-mile radius from downtown High Point.  The study used the data from an original survey pulled from 199 exhibitors at Market over the period July 3-16, 2013.

The five distinct types of economic activity that were analyzed in the study were –

  1. Visitor Spending, including all the expenses incurred by any visitor to Market outside the study region (75-mile radius) and included items such as lodging, meals, retail purchases, gasoline, car rentals, groceries and entertainment.
  2. Spending by the HPMA, which represents the direct budgeted expenses of the HPMA such as Transit and Ground Passenger Transportation expenses.
  3. Vendor Spending, or exhibitor spending, which includes all the expenses incurred to put vendor products on display at Market, and includes construction, decoration, photography, marketing and catering.
  4. Furniture Sales, the largest and most important impact, which accounts for all the sales made at Market, or within 90 days of the Market.  The study excluded sales made at Market by firms located outside the study region, including firms that manufacture overseas or elsewhere in the U.S.
  5. Vendor Rents, which includes rental payments made by vendors to local owners and managers of commercial real-estate in the High Point area.

“Beyond attracting a large number of visitors from outside the state, and the world, the High Point Market serves a critical function for the broader furnishings industry and is a key node in the overall furniture industry’s value chain,” Brun added. “The team used IMPLAN (IMpact Analysis for PLANners) software to estimate the economic impact as well as a survey of market attendees, data from the HPMA, and data from the North Carolina Department of Commerce,” he concluded.

Another significant finding of the study is that the Market is responsible for the creation of 37,616 jobs. Economic activity associated with the bi-annual Market resulted in 11,000 jobs, in support areas such as food service/catering, lodging, maintenance/repair construction services and transit and ground passenger transportation. 26,000 jobs come from the furniture sales generated at Market that flow to workers within the 30 county area in manufacturing positions such as  upholstered household furniture, nonupholstered wood household furniture, showcase/partition/shelving, and mattress production, to name only the top categories.

The fiscal impact of the High Point Market on the State of North Carolina and the 22 affected counties is $197.9 million in tax revenue. Guilford County/City of High Point receives an estimated $25.5 million in tax revenue out of the $197.9 million in total revenue.

The study also provided data on visitor numbers to the High Point Market. 76,000 attendees come to Market bi-annually. 623,000 visitor-days per year are generated by the 58,000 visitors coming to the Market in High Point, biannually, from outside the 75-mile radius.

“The High Point Market is crucial for the health of the local manufacturing and distribution sectors of the wider furniture industry in the state and the region,” stated Thomas P. Conley, President and CEO of the High Point Market Authority. “The Market is a valuable economic asset that provides tangible economic benefits throughout the year and throughout the region.”

About the High Point Market Authority
The High Point Market Authority, www.highpointmarket.org, is the official sponsor and organizer of the High Point Market in High Point, N.C. Featuring an extensive selection of exhibitors spanning every category, style, and price point, and attracting tens of thousands of visitors from more than 100 countries twice each year, the High Point Market is the driving force of the home furnishings industry. Find the High Point Market anywhere online, and follow on Twitter using the hashtag #hpmkt.  

About Duke University’s Center on Globalization, Governance & Competitiveness
The Center on Globalization, Governance & Competitiveness (CGGC), www.cggc.duke.edu, is built around the use of global value chain methodology to study the effects of globalization on governments, institutions and corporations. The Center engages a network of researchers and educators from around the world, to link global, national and local levels of analysis. CGGC is affiliated with Duke’s Social Science Research Institute. 

Note to Editors: The CGGC Executive Summary will be issued on October 18, 2013 and can be found at http://www.highpointmarket.org/press-center/hpm-press-releases

Furnitureland South Opens State-of-the-Art Design Center

October 2013

Furnitureland South launched its state-of-the-art Design Center filled with a range of sophisticated new high-tech tools and unique high end-styled, spa-inspired services, with a ribbon cutting on August 23.

FLSDesignCenter-9 FLSDesignCenter-10 FLSDesignCenter-11

Described by company executive Jason Harris as the “nucleus” of the Furnitureland South business, the re-engineered Design Center is where customers select and customize furniture products, determine room layouts, and coordinate their furnishings purchases. The newly conceived and branded Design Center is a key selling point for prospective and targeted customers.

FLS Design Center

“There’s nothing in the world like it,” said Harris, executive vice president. “We believe it’s a revolutionary concept that will improve the process of turning customer dreams into beautiful home interiors.”

“We’ve created an Apple technology platform to ease information gathering for our clients and staff, and which will additionally support our manufacturer-partners who are moving toward digitizing their catalogs or creating apps for viewing their products,” added Harris. “Faster and easier are the key words for driving customer sales today.”

FLS Design CenterLocated on the third floor of the main showroom building, the 17,000-square-foot Design Center consolidates all the resources that clients need to complete a home design project into one easy-to-use spot. The center provides instant access to hundreds of product catalogs as well as thousands of fabrics and finish samples from Furnitureland South’s 500-plus manufacturing vendors.

In addition, the new Design Center incorporates a host of new electronic hardware, including interactive televisions that enable several people to conveniently view images and information together at the same time. Positioned at eye level in a number of collaborative workplaces, the TVs will be used to display images and videos of inspiring interior design applications and provide instant internet access for viewing manufacturer websites and other online resources. This technology provides a powerful resource for idea gathering, product selection, space planning and more, enhancing the design discussion and decision-making process.

“We’re using technology and other enhancements to bring an entirely new level of service to our clients,” said Jason Harris, executive vice president of Furnitureland South. “Even details such as lighting and wall colors in the design center were selected to ensure the best design experience possible.”

Lighting for the new Design Center was custom manufactured and balanced to deliver the most accurate viewing of colors and fabrics. The use of indirect light reflected down into the workspaces helps clients get a truer sense for how products will look in their own rooms when making design decisions.

The new Design Center offers a variety of workspaces to fit any design process or need, including large tables, counter-height peninsula desks and casual conversation areas. The

FLSDesignCenter-6Design Center also features four private workrooms for use by clients on extended shopping trips or who are working large projects. Frosted glass doors in these workrooms let in natural light while the diffused glass ensures complete privacy.

Along with improving the shopping experience, the new Design Center will enable Furnitureland South’s expert team of Design Consultants to be more efficient and ergonomic as they work. “But it’s our clients that ultimately benefit the most from these changes,” said Harris. “They now have the most creative environment possible in which to make their design selections. And they’ll receive the full, undivided attention and guidance from the best Design Consultants in the industry.”

Furnitureland South’s new Design Center provides an ideal setting in which to help clients build a dream home, according to Harris. “We offer all the latest tools a client needs to make a confident choice about their new furnishings, backed by our unique Southern hospitality, which includes a Guest Services team that will do whatever it takes to help our clients feel at home,” he said.

The retailer has posted a behind-the-scenes “Designing the Design Center” video on its website at www.furniturelandsouth.com/visit-us/design-center.aspx, providing visitors with an insider’s look at the new space.