NAHFA Announces ROTY 2015 Nominees

Roseville, CA, January 16, 2015 — The North American Home Furnishings Association (NAHFA) is proud to announce the nominees for its 2015 Retailer of the Year award, which celebrates the outstanding achievements and progressive leadership of the nation’s home furnishings retailers.

NAHFA members in good standing were nominated by members of the home furnishings industry based on their exemplary service to the industry and to their communities and for providing an exceptional customer experience in their store. Candidates will be considered in two categories—businesses with sales volume under $10 million and those with sales volume $10 million or above.

A selection committee, including NAHFA’s board members, a sponsor manufacturer, an industry supplier, a former award recipient, an active member of IHFRA’s executive committee and a member of the industry press will review the nominations. Winners will be announced during the April High Point Furniture Market.

The 2015 North American Home Furnishings Retailer of the Year awards will be presented on May 17, 2015 at the annual Home Furnishings Networking Conference in Orlando, FL.

2015 Nominees

Under $10 million sales volume
Brian Garrison, Garrison’s Home Furnishings, Central Point, OR
Jeff Selik, Hillside Furniture, Bloomfield Hills, MI
Michael Shuel, Meredith Furniture, Yakima, WA
Chris Cooley, Michael Alan Distinctive Home, Lake Havasu, AZ
Sue and Don Norris, Provencal, Austin, TX
Tom Slater, Ed Slater and Dennis McKim, Slater’s Home Furnishings, Modesto, CA
Adam Peterson, Seat N Sleep, Portage, MI
Elam Swann, Swann’s Furniture & Design, Tyler, TX
Heather Hanley, The Tin Roof, Spokane, WA

$10 million or above sales volume
The Tubman/Burns Family, Circle Furniture, Acton, MA
Keith Koenig, City Furniture, Tamarac, FL
Joshua Hudson, Hudson’s Furniture, Sanford, FL
Todd Lehman, Interiors Furniture and Design, Lancaster, PA
Lee Goodman and The Navarra Family, Jerome’s Furniture, San Diego, CA
Rick Haux, Mor Furniture, San Diego, CA
The Nader Brothers, Nader’s LaPopular, Gardena, CA
Marc Schewel, Schewels, Lynchburg, VA
Shane Spiller, Spiller Furniture, Tuscaloosa, AL
Andrew Tepperman, Tepperman’s, Windsor, Ontario CN

“Congratulations to all of our nominees,” said NAHFA CEO, Sharron Bradley. “Each stands out as an extraordinary example of retail excellence in our industry. We wish them all good luck in winning this prestigious award!”

About the North American Home Furnishings Association
The North American Home Furnishings Association (NAHFA) was founded in 2013 with the merger of the three largest home furnishings retailer associations in the U.S. The NAHFA is the nation’s largest organization devoted specifically to the needs and interests of home furnishings retailers, with more than 1,800 members representing more than 7,000 storefronts across all 50 states and several foreign countries. Association offices in the East, West, and Central United States provide its members with programs, resources, services, and a unified voice in government relations by partnering with home furnishings industry suppliers, vendors, affiliates, and other organizations. For more information on the NAHFA visit www.nahfa.org.

Clear Destination’s “Ship To Home” Solution Launches Efficient, Amazon-Like Home Delivery Network for Large Household Items

January 14, 2014 —

First North American licensee of Ship To Home is home delivery provider Roy Livraison Spécialisée Inc., whose clients include Sears, Hudson’s Bay, the Brick, and Brault & Martineau

MONTREAL, Jan. 13, 2015 /CNW Telbec/ – Clear Destination, Canada’s leading provider of home delivery solutions, has just launched its Ship To Home technology, which consolidates home deliveries of large household items like furniture and appliances. The first North American licensee of Ship To Home is Roy Livraison Spécialisée Inc., the country’s largest home delivery provider, who is using it to offer the quickest, most cost-effective home delivery service to its clients.

The Ship To Home technology creates an extensive network of retailers, vendors and carriers all over Canada, allowing home delivery providers like Roy Livraison Spécialisée Inc. to comingle different retailers’ products in the same truck. This means participating retailers can arrange for fewer trips and faster deliveries, which also results in significant reductions in both transportation costs and gas emissions. That’s why Roy Livraison Spécialisée Inc. told Quebec’s daily newspaper La Presse that they expect their annual revenues to grow from $55 million in to $200 million.

“This could help retailers compete with the Amazons of the world,” vice-president and co-founder of Roy Livraison Spécialisée Inc. Mario Bourque said to La Presse.

“This kind of logistic efficiency inevitably reaps savings for transportation companies, retailers and manufacturers alike,” explains Christian Lafrance, CEO of Clear Destination. “Because large household items also get to their destination sooner, there’s also a huge boost in customer satisfaction.”

Clear Destination’s Ship To Home solution equally benefits retailers, who can either reduce or eliminate their warehouses, knowing their customers’ orders can be sent directly from their store or website to manufacturers, which are then immediately dispatched to transportation services. Because Clear Destination connects the network of retailers, manufacturers, transportation services and logistics providers, large household items can be delivered within narrow 2- or 3-hour time-windows.

The Ship To Home solution is currently available in the North American market. More information is available at shiptohome.com.

About Clear Destination
Clear Destination provides groundbreaking solutions that combine advanced mathematical algorithms and software engineering to completely automate every step of the home delivery process. From route planning for trucks to tracing and tracking all delivery data, Clear Destination makes home deliveries quicker, easier and much more efficient. Focusing specifically on large items like furniture and appliances, Clear Destination’s home delivery solutions are available to retailers, vendors and transportation companies in North America, Europe and Australia. To find out more about Clear Destination, visit the website at www.cleardestination.com

SOURCE Clear Destination
For further information: George Nimeh, gnimeh@cleardestination.com, (514) 883-5253

Lynch Sales Company Announces Winner of Centennial Trip

[ABOVE:Judson and Chris Lynch, Co-CEO’s, performing the draw from their headquarters in Grand Rapids, Michigan, on 5th January 2015.]

GRAND RAPIDS, MICHIGAN (January 12th, 2015) — The owners of Shubert Furniture, located in Manchester, Missouri, have won a drawing entitling them to a week-long holiday in Ireland, courtesy of Lynch Sales Company.

Owners, Jim and Linda Shubert, were delighted when informed by Joseph Connolly, President of Lynch Sales Company, that they were chosen at random for the 7-day trip, in celebration of the Lynch Sales Company’s 100-year anniversary. All retailers who held a Lynch Sale in 2014 were eligible for this luxury themed excursion.

Shubert Furniture has been in business more than 35 years and is a repeat client of the Lynch Sales Company, who orchestrated 5 promotional sale events for Shubert beginning in 2007 in addition to the most recent sale, which was held in 2014. The Lynch Sales Company is a family-owned sales event specialist that was established in 1914 and coordinates promotional sales for the better quality stores in the US, Canada, the United Kingdom and Europe.

For more information, contact:
Daniel Ledo
Lynch Sales Company
Office: (305) 444-3939
daniel@lynchsales.com

HighJump Releases Retail Advantage In-store Fulfillment Solution

MINNEAPOLIS (Jan. 12, 2015) – HighJump, a global provider of supply chain management software, announced today that it has released its newest solution, HighJump™ Retail Advantage for in-store fulfillment. HighJump Retail Advantage helps retailers and grocers optimize fulfillment processes to meet the demands of omni-channel customers while increasing profitability. It drives the movement of goods from receipt, to the backroom, to the store shelf and to replenishment, along with the unmatched flexibility to efficiently fulfill orders while considering a customer’s unique way of doing business.

With HighJump Retail Advantage, customers have extensive, real-time visibility and control functionality for the entire store operation. The solution seamlessly integrates with store point of sale (POS), planograms, order management and ERP systems. Its additional functionalities include:

  • Cycle counting and inventory adjustment controls to maintain store inventory accuracy
  • A single pool of inventory per product to which all channels have access, and fulfillment prioritization rules among online, home delivery, store requirements and wholesale orders
  • The ability to handle unique fulfillment requirements such as temperature-sensitive control to maintain freshness in grocery stores, or image display to locate products
  • Configurable, value-added services management for activities such as labeling, kitting and assembly to support efficient work queue control and monitoring
  • Store receipt processing with support for ASN and PO receipt processes with directed put-away for streamlined work flow

“Retailers are thinking outside of the distribution center, and are looking to their brick-and-mortar stores to manage inventory for fulfillment in ways formerly limited to the distribution center,” said Ross Elliott, chief strategy officer, HighJump. “HighJump Retail Advantage is unique because it takes into account store-specific needs while leveraging the key functionalities used in a warehouse – all with our market-leading adaptability that allows the solution to be configured to any business need.”

One of HighJump’s core solutions is the adaptable HighJump Warehouse Advantage warehouse management system (WMS). Because the WMS and HighJump Retail Advantage are architecturally similar, customers can deploy the same platform for both dedicated fulfillment center operations and in-store fulfillment activities.

About HighJump Software Inc.
HighJump is a global provider of supply chain management software and trading partner network technology that streamlines the flow of inventory and information from supplier to store shelf. We support more than 14,000 customers in 77 countries, ranging from small businesses to global enterprises. Our functionally rich and highly adaptable solutions efficiently manage customers’ warehousing, manufacturing, transportation, distribution, trading partner integration, delivery routes and retail stores. For more information, visit http://www.highjump.com.

HighJump is a trademark of HighJump Software Inc., registered in the U.S. and other countries.

Media Contact
Katie Wolfe
HighJump
1-800-328-3271 x1186
katie.wolfe@highjump.com

NAHFA’s Vegas RRC features 40 business service providers this January

Roseville, CA, Thursday, January 8, 2015 — The North American Home Furnishings Association (NAHFA) provides Las Vegas buyers a one-stop marketplace filled with business service providers offering money-saving tools to improve their businesses.

The Retailer Resource Center (RRC), located in Building B, space 1050, hosts more than 40 vendors that offer products and services ranging from advertising and marketing, financial, consulting, design, to technology, training, and warehouse distribution. The RRC is open January 18-22, 2015.

Along with the many business service providers showing in the Retailer Resource Center, NAHFA is proud to feature ♦Endorsed Program Partners offering exclusive member discounts and/or services.

♦NAHFA Endorsed Program Partners:

ACA – Advertising Concepts of America
Association Insurance Services
Best Buy For Business
Bristlecone Financing
Clear Destination
Credit Source Finance
CrossCheck
Custom Design Software
Diakon Logistics
Dispatch Track
EasyPay Finance/a>
Furniche.com
Furniture Wizard
FurnitureCore by Impact Consulting
FurnServe
Genesis Finacial
Genesis Software Systems
Guardian Protection Products
JRM Sales & Management
Knorr Marketing
LendPro LLC
Mail America
MicroD, Inc.
Moso Graphics
Myriad Software
NAHFA Warehouse Store
Profitability Consulting Group
Quarz
Risk Assurance Partners, LLC
Service Lamp Corporation
Speedy Delivery, LLC
STORIS
Synchrony Financial
The Furniture Training Company
Tidewater Finance Company
Trekstone Financial
TruckSkin,LLC
United Steel Storage, Inc.

Download the winter 2015 RRC map & vendor directory

Buyers are invited to start their day in the Buyers’ Lounge with a complimentary breakfast (Sunday-Wednesday, 7:30-9:00 a.m.) and refuel in the afternoons with hors d’ oeuvres and beverages (Sunday – Wednesday, 4:00-6:00 p.m.).

The NAHFA’s membership representatives will be on site January 18-22 in the RRC Membership Corner (located adjacent to the Buyers’ Lounge) to answer questions and provide information about becoming an NAHFA member or to help existing members get the most out of their membership.

About the North American Home Furnishings Association:
The North American Home Furnishings Association (NAHFA) was founded in 2013 with the merger of the three largest home furnishings retailer associations in the U.S. The NAHFA is the nation’s largest organization devoted specifically to the needs and interests of home furnishings retailers, with more than 1,800 members representing more than 7,000 storefronts across all 50 states and several foreign countries. Association offices in the East, West, and Central United States provide its members with programs, resources, services, and a unified voice in government relations by partnering with home furnishings industry suppliers, vendors, affiliates, and other organizations. For more information on the NAHFA visit www.nahfa.org.

Answering the Call

January 5, 2015 —

Reach out and touch someone? This 1980s advertising slogan by AT&T focused on the power of phone calls and their impact on relationships. Is the telephone in your store being used in the same way—as a powerful business tool? Is your staff effectively handling incoming calls and maximizing outgoing calls?
Furniture stores spend time, energy and money developing a marketing message designed to create a relationship or image with the consumer long before entering the store. A poorly handled phone call may dilute, muddle or even destroy that message.

For years I have been calling furniture stores. Sometimes these were stores under my supervision and others were competitors. I still call furniture stores today. Three recent phone conversations illustrate the potential to ruin a carefully crafted marketing message.

A major national furniture retailer was advertising via email a “First Time Ever Finance Offer.” Having a background in consumer financing, I was curious and picked up the phone to call the local branch. The person answering the phone identified himself as a salesperson and asked how he might be of assistance. After explaining I wanted information on this first-time offer, he informed me he had been off for a few days and not aware of the promotion. Apologizing, he asked me to hold while he gathered the information. He quickly returned saying he was sure there was a memo on the promotion, but he could not find it. He could check with his manager but the manager was busy helping another customer. Perhaps I could call back later? I never called.

I called another store about an advertised mattress. The salesman was polite and knowledgeable. He encouraged me to come in and check the mattress out. Be sure to ask for me were his parting words although we never knew each other’s name. He never introduced himself and never asked for my name. I never went to the store.

Finally there is the retailer who must feel he has addressed any possible phone issues in ways that would surely please his customers. Yes, the automated answering machine informs you that everyone is taking care of other guests and then the endless loop of options begins. Press 1 for this, 2 for that and so on up to 6 options. Of course your message is very important, the recorded voice assures you, please leave your message after the beep. I never left a message.

Often stores go to great lengths to train their staff on the features and benefits of the merchandise. They take pride in their staff’s ability to present all of the positive aspects of the furniture. They practice and train them on the selling process, from greeting to closing the sale often placing emphasis on the importance of building a relationship with the customer when they enter the store. Shouldn’t you place the same level of emphasis on training to take or make phone calls?

The telephone is a powerful extension of advertising and marketing when used correctly. Improper or untrained telephone usage may be threatening your business one call and one customer at a time. Surely there are many calls that go smoothly but what is acceptable? Are seven out of 10 well-handled phone calls an acceptable rate? Isn’t every phone call important?

Countless courses and training tools are available for the proper use of the telephone. One that I reviewed covered more than 50 unique phone scenarios and how to handle them, but I’m not sure the person who developed this particular training ever managed or worked in a busy furniture store.

Instead, here are practical solutions for training and using the phone in your store.

Answer phone calls promptly and preferably by a human not a recorded message. An unanswered phone sends the message to the caller that you may be short staffed or not interested in new business. Customers in the store hearing the incessant ringing phone must be thinking, why don’t they answer the phone? Establish a maximum number of allowable rings by which a call is to be answered. I suggest no more than four rings.

If you must use an automated system keep it short, simple and promptly return calls to any messages.
Standardize the greeting used to answer the phone but steer away from long mandatory scripts. In today’s technology-driven world, customer patience levels are shortening. Have you ever experienced the drone of a long-winded and uninspired script that employees have been asked to use?

Before beginning a shift, bring employees up to speed on the store promotion, terms, event or products being advertised. Cheat sheets with event details close to the phone are great reference tools and reminders for your staff.

Use thank you early and often. Thanking a customer for calling, thanking them for their business or thanking them for the opportunity to solve a problem goes a long way in a customer’s experience.
Don’t makes excuses to customers why someone is not available. A simple “He’s not available right now” is more professional than “He had to run home to let his dog out”.

Be sure to say you are sorry if the customer is having a problem, apologize and commit to finding a solution to the problem.

Create processes for getting messages to their intended recipients on a timely basis. A broken promise to receive a call back offsets any goodwill or positive marketing efforts. A multi-part phone log allowing notes to be handed out while maintaining a permanent record is one option.

Be mindful of keeping or forgetting calls on hold. Need I say more?

Teach your staff to introduce themselves, get the caller’s name and use it appropriately. Take a call back number just in case you are disconnected.

Of course the phone works both ways. Outgoing calls are powerful tools to help you maintain your customer base, grow your business and cement the customer’s relationship with your store. Consider the following for making outbound calls.

A personal call to thank customers for purchasing or simply visiting the store is powerful. Many stores focus on the power of thank-you cards, but a thank-you call is just as powerful. Remember to use and share names in the conversation.

A call to make sure everything went smoothly with the purchasing process may be viewed by some employees as opening a can of worms for problems. Seriously, don’t you want to know if there are problems that need to be addressed? Whether the process went smoothly or there is an issue, your customers will appreciate the effort.

Train your staff to pave the way with customers for future calls by asking permission to reach out in the future with special offers or events. Salespeople rarely enjoy cold calling and many customers do not appreciate being cold called. Think of this as permission-based marketing similar to having someone opt in to an email process.

Call customers with information before they call you. If their merchandise has arrived early or arriving later than expected, a phone call will be appreciated by your customers.

As a store owner or manager, open your ears to listen and really hear what is going on with phone calls. Coaching or praising an employee immediately after a phone call is powerful and lets them know you are listening. You may even consider a secret phone shopping service to measure how the store is doing with telephone calls. Call your store from time to time; you may be surprised by what you hear.

Marty GrosseFurniche.com founder Marty Grosse has 35 years of experience including senior positions across six top-tier retailers. Furniche provides visitors real, relevant and timely shopping advice with access to research, local furniture stores and manufacturer information. Contact him at martygrosse@furniche.com

Las Vegas Market Partners with 10 Industry Associations at Winter 2015 Market

National Associations Host Educational and Networking Events in Conjunction with January Event —

LAS VEGAS – (January 5, 2015) – At Winter Las Vegas Market, January 18-22, many of the nation’s top associations and buying groups will convene to network, learn, and shop a fresh selection of the newest cross-category products available. Representing the home furnishings and gift industries, as well as the interior design community, many associations are hosting educational seminars, tours and other networking events on-site to provide added value to their current members and expose these associations to potential new members.

“Las Vegas Market provides a convenient and efficient location for industry associations to host member events and offer educational opportunities, all at the most comprehensive, cross-category marketplace in the US,” said Dorothy Belshaw, president of gift and home décor, International Market Centers. “We are committed to partnering with these associations to help them deliver value to their members while also providing them with exposure to our broad network of potential new members both during market and year-round through our web site and other channels. “

For Winter 2015, Las Vegas Market is partnering with the following organizations:

TRIB Group
Las Vegas Market will host the TRIB Group’s next Think Tank during the Winter Las Vegas Market on Monday, January 19 & Tuesday, January 20, 2015. Meetings will be held at the market in the mornings, leaving the afternoons open for showroom visits.

TRIB Group, The Rental Industry Buying Group, is the oldest and largest member-owned and run non-profit buying cooperative specifically for the RTO industry in the nation. TRIB Group has a strong membership, representing stores throughout the United States. For more information: http://tribgroup.com.

FMG (Furniture Marketing Group)
FMG will once again hold its Annual Member Symposium in Las Vegas Jan 15-17, 2015, so members can coordinate their attendance at the Symposium with their trip to Winter Las Vegas Market.

FMG is the largest volume furniture buying cooperative of independent retail furniture dealers in the nation. FMG currently represents over 780 storefronts with cumulative annual sales approaching $3 billion. For more information: www.fmgbuyinggroup.com.

North American Home Furnishings Association (NAHFA)
NAHFA has a permanent showroom for its Retailer Resource Center (RRC)in Building B-1050, which features 30+ business service providers offering tools and services for retail success; as well as a full roster of education seminars during every Las Vegas Market. See the full schedule here.

NAHFA was founded in 2013 with the merger of the three largest home furnishings retailer associations in the U.S. The NAHFA is North America’s largest organization devoted specifically to the needs and interests of home furnishings retailers, with more than 1,800 members representing more than 7,000 storefronts across all 50 states and several countries. For more information: www.nahfa.org.

Association for Healthcare Volunteer Resource Professionals (AHVRP)
AHVRP will present a seminar on Sunday, January 18, 2-3:30pm, titled Healthcare Gift Guide: Top Picks for Hospital Gift Shops

Discover the hidden treasures and multitude of sparkling hospital gift shop products at Las Vegas Market! Association for Healthcare Volunteer Resources Professionals (AHVRP) retail committee chair Mary Plathe, volunteer services manager for Orange City Area Health System, will pre-scout the very best and brightest offerings from our most exciting vendors. Then health care gift guru Mary Plathe will guide us through her finest gems and jewels! RSVP now, as groups are limited to 20 buyers: sjones@imcenters.com.

AHVRP a professional membership group of the American Hospital Association is the premier professional membership society for healthcare volunteer services, retail operations and related support services disciplines. For more information: www.ahvrp.org.

Day Spa Association (DSA)
The Day Spa Association will enhance its buying trip to Las Vegas Market with a special Lunch Power Hour with DSA entitled Think Beyond Spa! Personal Care + Wellness Retail on Monday, Jan. 19, noon-1:30pm.

Join Day Spa Association for lunch and a dynamic insider view of what is driving the expansion of the spa and personal care products market. Allan Share and Patti Biro will share insights that target both buyers and suppliers and reveal the next big opportunity! The personal care and wellness retail market is poised for expanded growth – not only in the spa setting – but across all retail channels. Open to all retailers and vendors in the spa, personal care and wellness lifestyle market. Bonus: All attendees receive a complimentary one-year membership to the Day Spa Association/International Medical Spa Association.

DSA provides benefits to spa operators to help them grow into professional businesses. One of the leading trade associations in the spa, esthetic and wellness world, DSA members receive a full benefit package including: world trade show calendar, national reports on industry topics, legislative direction, free trade magazines, educational discounts and a comprehensive insurance offering. For more information: www.dayspaassociation.com.

Museum Store Association (MSA)
The Museum Store Association will host Docent Tours as well as a networking reception during the upcoming Market.

Curated Docent Tours – Top Museum Store Product
Tuesday, Jan. 20, 2-3:30pm

Tour the top museum store product at Las Vegas Market! Museum store expert Chacho Herman, museum store manager at San Diego Museum of Art, will pre-scout the very best and brightest offerings from our most exciting vendors. Then Chacho will lead a “docent” tour of his wonderfully curated collection! RSVP now, as groups are limited to 20 buyers: sjones@imcenters.com.

Networking Reception with Cocktails
Tuesday, Jan. 20, 6-7:30pm
Network with fellow museum stores. Mingle with industry peers. Gaze over the Las Vegas skyline. Enjoy light refreshments and cocktails before your evening out in Las Vegas! Existing and prospective MSA members and vendors are welcome. Buyers, enter for your chance to win one scholarship*, which includes free air and hotel to next Las Vegas Market, August 2-6, 2015.
*One recipient selected; must be present to win. Drawing held Tuesday, Jan. 20, 2015; entries must be received by Jan. 20, 2015 at 7 pm. No purchase necessary, void where prohibited. Odds depend on number of entries. Rules available on request. Retail value=airfare from your US city + three nights + tax at host hotel.

MSA is a nonprofit, international association dedicated to advancing the success of nonprofit retail professionals and nonprofit institutions. For more information: www.museumstoreassociation.org.

Zoo & Aquarium Buyers’ Group (ZAG)
Las Vegas Market has partnered with the Zoo & Aquarium Buyers’ Group to host a buying tour on Monday, Jan. 19, 2-3:30pm titled Conservation Commerce: Tour Top Zoo & Aquarium Store Product

Money follows mission: do your zoo and aquarium store products reinforce your conservation mission statements? Expert Tommy Lee Brown, retail manager and buyer at Saint Louis Zoo, will pre-scout the very best products that (both directly and indirectly) help conservation efforts. Then Tommy will lead a “conservation commerce tour” of his favorite finds! Learn how products can be signed, displayed and bought to bolster your mission. Your gift shop is not a separate entity, but an extension of the zoo or aquarium. It has the power to educate and even change lives! RSVP now, as groups are limited to 20 buyers: sjones@imcenters.com.

ZAG is a non-profit, volunteer run organization for merchandise buyers from zoos, aquariums, nature centers, butterfly houses and other wildlife facilities, institutions and attractions. For more information: www.zaggift.com.

International Furnishings and Design Association (IFDA)
IFDA members will get an exclusive behind the scenes “Tastes and Trends” Tour at Las Vegas Market. Industry trendsetter Global Views will share its latest trends and best-sellers. See what’s coming next in home furnishings and design. Sip wine and network with industry colleagues. Positively posh, decadent and divine…that’s Global Views. RSVP to shanti@modascapes.com by Jan. 5. Private event for IFDA interior designers.

IFDA is an international association for the entire furnishings and design industry with chapters across the United States and in Japan as well as members around the world. For more information: www.ifda.com.

Parable Group
The Parable Group is a leader in developing strategic print and digital marketing that connects brands, products and services to faith-based consumers everywhere. For more information: www.parablegroup.com.

Purchasing Power Plus (PPP)
PPP connects the hospital gift shop industry nationwide, providing members with seasonal product recommendations, identifying market trends and recommending new suppliers and companies. PPP currently serves approximately 710 hospitals across the nation. For more information: www.purchasingpowerplus.com.

Las Vegas Market is committed to providing ongoing support to industry groups across all product categories. If you want to collaborate with us at future markets, please contact Sarah Jones, sjones@imcenters.com or Leigh Chastain, lchastain@imcenters.com. Las Vegas Winter Market runs from January 18-22, 2015. For more information, please visit www.lasvegasmarket.com.

About Las Vegas Market and International Market Centers, L.P.
Las Vegas Market is the most comprehensive furniture, home décor and gift market in the United States, presenting a unique cross-section of 2,200+ resources in an unrivaled market destination. With two markets each year, retailers and designers can shop a broad assortment of product from thousands of manufacturers of furniture, mattress, lighting, decorative accessories, floor coverings, home textiles, tabletop, general gift and more — delivering the most complete, cross-category wholesale tradeshow for the furniture, home décor and gift industries in the United States.

For more information, visit www.lasvegasmarket.com. Find us on Facebook and Twitter.

Las Vegas Market is produced by International Market Centers, L.P. (IMC), the world’s largest operator of premier showroom space for the furnishings, home décor and gift industries. International Market Centers owns and operates 11.4 million square feet of world-class exhibition space in High Point, N.C. and Las Vegas. IMC’s mission is to build and operate an innovative, sustainable, profitable and scalable platform for the furnishings, home décor and gift industries. For more information on IMC, visit http://imcenters.com/.

For more information, please contact:
Eden Bloss
(336) 821-1548 | ebloss@imcenters.com

Crystorama Expands Dallas Market Showroom

Libby Langdon & Crystorama Lighting
Lighting Leader will Host Reception Featuring Designer Libby Langdon —

December 30, 2014 – Westbury, N.Y. – Crystorama Lighting, a leading source of chandeliers and other decorative lighting, has expanded its showroom by nearly 1,500 square feet for the Dallas Total Home & Gift Market being held Jan. 14 to 20.

The showroom, now totaling more than 4,300 square feet, is located in Space 3503 of the Dallas Trade Mart. The additional space will enable Crystorama to showcase a large assortment of new lighting designs being introduced this market as well as a broader range of best-selling merchandise. As part of the expansion, Crystorama also is doubling the size of its “Libby Zone,” a focused presentation of transitional lighting products created in partnership with designer, author and TV personality Libby Langdon.

Crystorama’s expanded showroom also includes a large bar for entertaining as well as a lounge area and conference room.

“We are re-merchandising the space so that the entire showroom flows seamlessly from one display area to the next,” said Brad Kleinberg, president. “A number of our retailers rely on us for ideas for their own showrooms, so we always work hard to keep our presentations fresh and on trend.”

The expanded showroom design will feature several freestanding brick walls as well as creative displays that mix rustic elements, such as corrugated tin combined with elegant crystal chandeliers.

Crystorama will host a reception for customers and news media in its showroom during market from 4 to 6 p.m. on Jan. 14. The reception will feature cocktails, hors d’oeuvres and the company’s signature chocolate fountain.

The ribbon cutting for the company’s new space will happen at 4:30 p.m., followed by the presentation of Crystorama’s annual Rep of the Year award at 5:00 p.m. Guests also will have a chance to meet designer Langdon as part of the event.

About Crystorama
For more than 50 years, Crystorama has been a leader in the lighting industry, recognized for distinctive lighting creations that are exceptional in quality, design and craftsmanship. Drawing upon its depth of knowledge and expertise and inspired by fashion and art, Crystorama continues to innovate with modern shapes, materials and colors.

Crystorama chandeliers are featured in such prestigious institutions as the U.S. Supreme Court, Constitution Hall and the Palace Theatre, as well as hotels, resorts and homes that range from urban lofts and country estates to suburban neighborhoods. The family owned business is headquartered in Westbury, N.Y., and serves retailers and contract distributors nationwide. For more details, visit www.crystorama.com.

For press inquiries or interview requests:
Evan Jacobson
publicrelations@riversagency.com
919.932.9985

Feizy Gives $25,000 to Support the Global Fund for Children

Partnership with charity works to improve education in impoverished countries, end child labor —

DALLAS, TX – Dec. 22, 2014 – Feizy Rugs, in partnership with The Global Fund for Children (GFC), has expanded its commitment to supporting marginalized children around the world by improving access to education and healthcare, thereby improving their standard of life.

The company has donated $25,000 to GFC, an organization that has impacted the lives of more than 9 million vulnerable children worldwide. GFC is dedicated to transforming the lives of children on the edges of society—trafficked children, refugees, child laborers— to help them regain their rights and pursue their dreams. This organization works in many of the world cultures where Feizy creates its stunning products.

“We are fortunate this holiday season to be celebrating what has been a truly wonderful year for the company and we want to extend that good fortune to others,” said Leah Feizy, Executive Vice President of Feizy Rugs. “Our amazing customers have made this gift possible and it is in their name that we are donating these funds.”

“The Global Fund for Children in honored to partner with Feizy Rugs, and we are so grateful to their customers for inspiring this generous holiday gift,” said Susan Goodell, GFC’s Chief Executive Officer. “This donation enables GFC to provide education, care, and support to thousands of vulnerable children.”

Feizy Rugs is providing its customers with the opportunity to choose which region they would like to support by sending them to a special page on GFC’s website, where they will be able to pledge their gifted funds.

“Feizy wants to give our clients a voice in how to make a positive difference in a child’s life,” said Ms. Feizy.

To learn more about the partnership between Feizy Rugs and GFC, go to http://support.globalfundforchildren.org/Feizy.

About Feizy Rugs
Feizy Rugs® is one of the country’s largest manufacturers of fine hand knotted, hand tufted and fashion-forward machine made rugs. Following a family tradition of four generations, Feizy Rugs has been bringing beauty to room designs and building on the foundation of exceptional quality standards established by company founder and CEO John Feizy in 1973. With headquarters in Dallas, Texas, Feizy Rugs is a five-time ARTS Award winner and first and only Oriental rug manufacturer to have been inducted into the Accessories Resource Team’s ARTS Awards Hall of Fame.

About The Global Fund for Children
The Global Fund for Children finds and invests in innovative grassroots organizations serving the world’s most vulnerable children. GFC supports these organizations with financial resources, management training, capacity-builing expertise, and technical assistance to help them achieve their vision, become sustainable, and reach even more children in need. Since 1997, GFC has awarded $33.2 million in more than 600 grassroots organizations in 78 countries, touching the lives of more than 9 million children.

Industry Stars Share the Stage at the 26th Annual ARTS Awards

Donny Osmond to serve as Master of Ceremonies —

DALLAS – Dec. 22, 2014 – ART and Dallas Market Center, co-founder and producer of the ARTS Awards, today announced the presenters for the 26th annual ARTS Awards held Friday, January 16, 2015 at the Hilton Anatole Hotel in Dallas. For the first time ever, the ARTS Awards stage will be shared by more than 15 icons including celebrities Donny Osmond and Mad Men actor Bryan Batt, along with designers, retailers and industry pioneers for a memorable star-studded special event.

Donny Osmond will serve as master of ceremonies for the night. Widely recognized for his long and varied career in the entertainment industry, Osmond has starred in the Donnie & Marie Show, hosted two internationally syndicated radio shows, co-hosted entertainment programs including The Insider, Entertainment Tonight, Miss USA and America’s Favorite Mom and in 2009, took home the trophy on ABC’s Dancing With The Stars. After 50 years of entertaining, Osmond made his mark on home industry excellence when he launched Donny Osmond Home with wife Debbie Osmond.

Presenting Sales Representatives

Charles Kennedy
Charles Kennedy is a retired sales representative who founded The Kennedy Group and was an innovator in the industry and a pioneer in the rep group concept.

Lisa Robison
Lisa Robison is an interior designer and founder of the non-profit organization Dwell with Dignity that has inspired the industry with its philanthropic mission to help families escape poverty and homelessness through design.

Presenting Retail Categories

Susan Gravely
Susan Gravely is the founder of Vietri, the largest importer of handcrafted Italian tableware, home décor and garden products since 1983. Gravely is a 3 time ARTS Awards recipient of the Top Tabletop Manufacturer Award at the 17th,18th and 22nd annual ARTS Awards.

Beatriz Ball
Beatriz Ball is the founder and main creative designer of the Beatriz Ball Collection, which specializes in creating updated and innovative designs to fine handmade metalware. Ball is a 3 time ARTS Awards recipient of the Top Tabletop Manufacturer Award at the 21st, 23rd and 24th annual ARTS Awards.

Mark Phillips
Mark Phillips is founder of the award-winning home furnishings company The Phillips Collection, a prime resource for retailers and interior designers in both the residential and commercial markets. Phillips is a 5 time ARTS Awards recipient that includes being named Top Accent Furniture Manufacturer at the 22nd, 23rd and 25th annual ARTS Awards and Home Accents Manufacturer of the Year at the 19th and 20th annual ARTS Awards.

Rick Seidman
Rick Seidman is president and CEO of Quoizel, a leading national lighting company founded in 1930 that creates timeless and functional pieces. Seidman was the recipient of Residential Lighting’s 2008 Industry Leadership Award and continues to be an instrumental, charismatic innovator.

Presenting Manufacturer Categories

Bryan Batt
Hazelnut co-owner, Bryan Batt, has won two Screen Actors Guild Awards for his portrayal of Salvatore Romano on the critically acclaimed, multi award-winning dramatic series Mad Men. His store, Hazelnut, has been featured in prestigious publications including The New York Times, House Beautiful, Architectural Digest and People Magazine and has quickly become a top destination offering a stylish eclectic blend of fine gifts and elegant home accessories.

Tom Cianfichi
Tom Cianfichi, co-owner of Hazelnut, had a career in show business acting, directing and casting when an opportunity in New York City opened the door to a decade in management, buying and visuals at one of Madison Avenue’s most exclusive gift and home accessories stores. In 2003, Tom and Bryan joined creative forces and founded Hazelnut on historic Magazine Street in New Orleans.

Richard Condanti
Richard Condanti is a seasoned retailer and owner of Bella Casa, a premier furniture, accessories and home décor store and showroom. Condanti is a 3 time Home Accent Store ARTS Awards recipient during the 17th, 18th and 22nd annual ARTS Awards and is committed to searching the world for the finest and most unique home furnishings and accessories.

Photo of Dorian Stacy Sims

Dorian Stacy Sims of Stacy Furniture & Design is a NAHFA member and serves on the NAHFA Board of Directors.

Dorian Sims (pictured right)
Dorian Sims is the president of the award-winning, family-owned Stacy Furniture & Design. Since 1991, Stacy Furniture has experienced unprecedented growth as a leading home furnishing store. Dorian Sims is a member of the North American Home Furnishings Association (NAHFA), and serves on the NAHFA Board of Directors.

Rawlins Gilliland
Rawlins Gilliland is a retail expert that has served as director of sales & product for luxury retailer Neiman Marcus. Since 1999, Gilliland has been a consultant to the wholesale and retail industry, specializing in market buying and sourcing for specialty stores and small businesses.

Denise McGaha
Denise McGaha of Denise McGaha Interiors delivers fashionable, diverse, and adventurous designs, specializing in concierge-level service delivered in 90 days or less. McGaha is consistently ahead of the curve not just influencing interior fashion, but often dictating it.

Sergio Orozco
Award-winning product designer of furniture and lighting, Sergio Orozco, established Sergio Orozco Design in 1989 and has attracted national and international clients with a variety of products manufactured around the world. Orozco was the first ever recipient of the Product Designer of the Year Award during the 11th annual ARTS Awards.

Tobi Fairley
Since establishing her design firm more than 15 years ago, Tobi Fairley’s projects have spanned the nation, and her award-winning designs for high-profile and celebrity clients have been featured on television and top publications around the globe.

ARTS Awards, developed by the non-profit ART and produced by Dallas Market Center, is the premier international awards program for the home industry – honoring designers, manufacturers, retailers and sales representatives – and is held each January during the Dallas Total Home & Gift Market. The ARTS Awards black-tie gala is attended by nearly 700 industry leaders who are among the tens of thousands of Market attendees.

The 26th annual ARTS Awards are sponsored by enLIGHTenment, FANDECK, Gifts & Decorative Accessories, Giftware News, HFN, Home Accents Today, Home Fashion Forecast, Home & Textiles Today, Residential Lighting and the Sustainable Furnishings Council.

About Dallas Market Center
Founded in 1957, Dallas Market Center is the world’s most complete wholesale marketplace. Within its marketplace of more than five million square feet, retailers from around the globe source products ranging from home furnishings, gifts, decorative accessories and lighting to textiles, fashion accessories and men’s, western, women’s and children’s apparel. With more than 50 markets each year attended by more than 200,000 retail buyers from all 50 states and 85 countries, Dallas Market Center offers hundreds of events and seminars geared toward helping retailers expand business and increase profits. The Dallas Market Center website is available at dallasmarketcenter.com.

About ART
ART is the creative home furnishings network representing manufacturers, retailers, representatives and other individuals and companies interested in promoting and enhancing the market position of the home furnishings industry. Each year ART sponsors programs such as the ART conference, regional educational seminars, the ART card and the ARTS Awards. The ART website is available at www.accessoriesresourceteam.org.

About the ARTS Awards
The ARTS Awards is the premier international awards program dedicated to the home industry. Up to 27 categories exist under the headings Manufacturer, Retailer, Product Designer, Interior Designer, Sales Representative, Rising Star, Green and Academy of Achievement. Anyone in the industry can nominate including manufacturers, retailers, sales representatives, designers, suppliers, consultants and other industry officials. Academy of Achievement and Rising Star honorees are selected by an ARTS Awards committee each year. Companies that have won an ARTS Award five times are inducted into the Hall of Fame. Hall of Fame members are: BJ’s Home Accents, C.S. Wo & Sons, Distinctive Designs International Inc., Feizy Rugs, Fine Art Lamps, Global Views, Montaage, Natural Decorations Inc., Palecek, Paragon, Robb & Stucky and Schonbek Worldwide Lighting.