Connecticut Debuts First Mattress Recycling Effort

With California and Rhode Island to Follow in 2016, Here’s What Retailers Need to Know Now

July 28, 2015 —

Connecticut rolled out the nation’s first statewide recycling program for used mattresses and box springs. Known as Bye Bye Mattress, the program is administered by the Mattress Recycling Council, a nonprofit organization created by the mattress industry to develop and manage the state’s mattress recycling program mandated by law in 2013. Officials from Connecticut’s Department of Energy and Environmental Protection (DEEP), city leaders and representatives from the solid waste and recycling industry gathered at the City of Hartford’s Bulky Waste & Recycling Center to commemorate the inaugural truckload of mattresses bound for the recycling facility. Similar programs will be implemented in California and Rhode Island in 2016.

As these new Bye Bye Mattress programs roll out, retailers have been wondering what it means for them, what to say to their customers and how they can benefit. Here are some common questions and concerns we’ve been addressing since Connecticut launched its program.

What do these new recycling laws mean for retailers? Each state’s program is funded by a recycling fee that’s collected from consumers when a new mattress or box spring is sold. In Connecticut that fee is $9 for each piece so a mattress and box spring—regardless of size—costs $18. The fee is largely based on what transportation and recycling costs are for each state and the MRC proposes the fee in its plan; fees for other states may vary.

Retailers are required to collect this fee and list it visibly on every customer receipt.

Each month, retailers must remit the collected fees and report to the Mattress Recycling Council via the online, secure portal at

Retailers now have access to no-cost recycling services for the mattresses they collect from their customers.

How do I use In the resources area of the website you can find guidelines as well as a video series that explains the registration, reporting and fee remittance processes. Assistance is also provided via 1-888-646-6815 or

What is MRC doing to make the public aware of Bye Bye Mattress? MRC created as the consumer-facing brand of the program. Outside of retailer customer communications, MRC will advertise online and place public service announcements in print, radio and outdoor media.

We are also working with our municipal collection sites to be present at local events so we can communicate our message to their residents.

What does MRC do with the recycling fees it collects from retailers? The collected fees fund the recycling of the mattresses and box springs collected by retailers, solid waste facilities, hotels, universities, hospitals and other sources.

MRC will provide no-cost recycling services for retailers regardless of their business’ size in states that have recycling legislation on the books.

How are the mattresses and box springs recycled? More than 80 percent of a used mattress’ components can be recycled—the metal springs, foam, wood and fibers—and made into new useful products.

I want to use MRC to recycle my store’s mattresses. How do I start? If your store is located in California, Connecticut, or Rhode Island, contact MRC at 1-855-229-1691 or and be ready to discuss your discarded mattress volumes and logistical needs.

I’m not in a state with a mattress recycling law, but I want to recycle my mattresses. Can MRC still help me? Yes. As a public service, MRC has compiled a summary of mattress recyclers operating in the United States and Canada. This listing is available at MRC has no financial or other interest in any of the businesses located in these non-program states and does not endorse them in any manner. These locations will charge for recycling services.

Amanda WallAmanda Wall is marketing and communications coordinator for the Mattress Recycling Council and can be reached at

HighJump acquires leading ecommerce platform Nexternal

MINNEAPOLIS and CARLSBAD – May 26, 2015 – HighJump, a global provider of supply chain management solutions today announced that it has acquired Nexternal, a leading cloud-based eCommerce platform provider based in California.

Nexternal provides an omni-channel commerce platform that serves manufacturers, distributors and retailers. Nexternal’s platform includes a functionally rich order management system that captures both business-to-business and business-to-consumer orders, via standard and mobile web browsers. Going beyond traditional eCommerce, companies use Nexternal’s commerce platform to run call centers, generate and manage subscription orders, retrieve Amazon marketplace orders, create club orders and receive orders from other systems via its API. The system acts as the single hub for all pricing, promotions, status and customer care related to the order management lifecycle.

“HighJump continues to build on our strategy of providing end-to-end supply chain solutions built upon a common, adaptable technology platform,” said Michael Cornell, CEO of HighJump. “The acquisition of Nexternal adds important commerce capabilities to further deliver upon HighJump’s omni-channel vision and provides new options for HighJump’s 14,000 global customers.”

“The combination of Nexternal and HighJump will allow us to bring a unique set of technologies to our customers and our markets. Through its TrueCommerce division, HighJump is currently facilitating B2B transactions via EDI. For those customers, we can provide a second option – capturing B2B transactions via the web,” said Alex Gile, founder and President of Nexternal. “Furthermore, currently there is not a single provider of a unified eCommerce platform and warehouse management system. We look forward to changing that with this combination. I am confident that this combination provides great benefits for our customers, and provides long-term opportunity for our employees. I really could not be more excited to execute on this vision with Michael and his team.”

About Nexternal
Nexternal has been providing its enterprise class eCommerce platform since 2000. Unlike template-based systems, the Nexternal platform maintains the customer’s branding, navigation, and website design throughout the entire shopping experience. The powerful, easy-to-use platform is search engine optimized, mobile-friendly, integrated with social networks, and includes a powerful XML Toolset. To learn more, visit

About HighJump
HighJump is a global provider of supply chain management software and trading partner network technology that streamlines the flow of inventory and information from supplier to store shelf. We support more than 14,000 customers in 77 countries, ranging from small businesses to global enterprises. Our functionally rich and highly adaptable solutions efficiently manage customers’ warehousing, manufacturing, transportation, distribution, trading partner integration, delivery routes and retail stores. For more information, visit

HighJump and HighJump Software are trademarks of HighJump Software Inc., registered in the U.S. and other countries.

Canadian Furniture Show opens tomorrow

CFSlogoMississauga, June 3, 2015 – The 43rd edition of the Canadian Furniture Show, the only national furniture show in the country and the 7th largest trade show in Canada, opens tomorrow for four days, welcoming the Canadian furniture industry, as well as exhibitors and visitors from the United States and worldwide. The 2015 edition will introduce several new features including the addition of a Consumer Day on Sunday, June 7. The public will have the opportunity to see 425,000 square feet of furniture showrooms created by some 250 exhibitors.

Consumer Day is a significant change to the event which has essentially been a trade show for over 40 years. Previously known as The Canadian Home Furnishings Market or TCHFM, the 2015 Show has a new name and logo and was moved from January to June. These and numerous other changes were requested by the industry and steered by a National Advisory Committee which included 15 professionals from different industry sectors and from various regions of the country. The Committee prioritized solutions to attract new exhibitors and visitors and ensure the event’s sustainability and growth.

“As industry professionals have done for several decades, the public will be able to see thousands of furniture pieces, appliances, mattresses, rugs, lighting, and accessories before they are available in the stores!” stated Pierre Richard, the President and CEO of the Show. “Having a Consumer Day provides exhibitors with a unique opportunity to communicate directly with consumers, get a first-hand view of their reaction to their products, and gain some exposure for their brand. As for the Show, holding a Consumer Day became a must to attract new exhibitors, enhance the visibility of the event and the entire Canadian industry, and ensure the revival of the Show.” The 2015 Canadian Furniture Show will feature 95 new exhibitors, which is more than double the average of recent years.

Moreover, to enhance the visitor’s experience, the Show features two design presentations on Sunday, June 7. At 10:30 a.m., Canadian designer Karen Sealy, a popular TV host, multiple award-winning designer, and official spokesperson for the 2015 Canadian Furniture Show, will share her passion for design. And at 1:00 p.m., visitors will be treated to a rare presentation by highly acclaimed design experts, Steven Sabados and Chris Hyndman, well-known for their daily television show Steven and Chris.

There will be an exclusive pre-Consumer day media tour on Thursday and Friday mornings, from 9 to 11 a.m.
Media representatives can come directly to the Press Room (Aquarius room, in the Conference Centre).

The Canadian Furniture Show has been held since 1972 and is produced by the Quebec Furniture Manufacturers’ Association. The only national furniture show in the country and the 7th largest trade show in Canada, it brings together industry professionals, manufacturers, retailers, designers, and others, from Canada, the United States, and worldwide, to display their latest collections and trends. The 2015 Show will be held from June 4 to June 7, at The International Centre, in Mississauga, Ontario; it will be open to consumers on Sunday, June 7.

MicroD introduces Express Delivery solution

Express LogoMay 28, 2015 — Charlotte, NC – MicroD Incorporated, providing innovative furniture merchandising solutions for over 21 years, has developed the new Express Delivery program, utilizing advanced merchandising and eCommerce best practices. The program, currently in use by MicroD partner Ashley Furniture, is a quick delivery option for furniture and accessories maintained in inventory at all times, and offered by manufacturers.

“Ashley Furniture is a great company with a great team, great products, and of course – fantastic retailers. Many of these retailers are also MicroD clients. Over the last few months, MicroD worked tirelessly with the team at Ashley to craft the Express offering – packaging it on our latest responsive OmniVue ecommerce platform. This solution works as a standalone – or as part of an existing retailer website. I am confident that this will be a technology win for anyone that participates,” said Jesse Akre, Sr. Vice President of eCommerce at MicroD.

Express Delivery is a fully responsive standalone solution or sub-domain supported and built on MicroD’s unique OmniVue platform. It provides a fresh and clean user experience that can be used to augment a retailer’s current website and utilizes the Ashley Catalog, managed and maintained by MicroD. Express Delivery can go live by MicroD in 3 to 5 weeks, with Ashley approval. The program is fully ecommerce enabled, complete with PayPal Pro integration, and works seamlessly with the optional new OmniPlanner room planner. Items available for the program will have a special badge indicating they’re available for Express Delivery, and shoppers can even filter items by the Express Delivery option.

“With the inception of Express Delivery we have taken online furniture merchandising and ecommerce to a whole new level,” said Cole Sianko, Vice President of Marketing and Advertising at Ashley Furniture. “Ashley recognizes shoppers’ need for rapid delivery, and our number one goal is always customer satisfaction. As a leader in home furnishings, we are confident the Express Delivery program will significantly improve the online shopping and buying experience for consumers.”

Contact: Mona Nigam
Executive Vice President
Phone: 704-927-3181

AHFA Responds to NYT Formaldehyde Article

HIGH POINT, N.C. – May 5, 2015 — The American Home Furnishings Alliance (AHFA) disputes its characterization in the May 4 edition of the New York Times as an organization opposed to a federal formaldehyde standard.

For more than a decade, AHFA and its member companies have supported and been actively involved in the development of formaldehyde emission standards in the United States.

“We supported California’s adoption of the most stringent formaldehyde emission standard in the world, and we have worked closely with EPA officials to help achieve a strong and enforceable federal regulation,” states AHFA CEO Andy Counts.

The Times article reported that opposition from the home furnishings industry delayed and hampered the federal government’s attempt to “control substances known to be harmful to human health.”

“AHFA has consistently worked to help achieve an effective regulatory framework that would provide our industry with reliable mechanisms for demonstrating compliance with emission standards across a vast, global supply chain,” Counts continues. “We provided EPA officials with a technical perspective that helped frame the legislative language in the federal standard – including the requirement for the EPA to develop implementing rules for its standard. The Times characterization of an industry at odds with regulators couldn’t be farther from the truth.”

The Times report also omitted the impact of the 2008 formaldehyde regulation adopted by the California Air Resources Board (CARB). The regulation phased in restrictions on formaldehyde emissions from composite wood products and, when the final limits were fully in place by 2012, the regulation became the toughest production standard in the world for formaldehyde emissions from wood products. As the “de facto” global standard, consumers nationwide have already realized the benefits of this regulation for seven years.

Counts notes that AHFA’s involvement in the federal formaldehyde regulation has not focused at all on emission limits – which have already been adopted and mirror the CARB standard. Instead, AHFA has focused on proposed improvements that would ensure the accuracy and reliability of the test methods within the enforcement framework and would strengthen accountability within the third-party certification system to ensure non-compliant products do not make their way into the supply chain for furniture manufacturers.

“The Times article missed its mark by about a decade,” Counts points out. “The potential health impacts of formaldehyde were debated 10 years ago. Where we are today is trying to figure out how to achieve accountability and reliability throughout a complex global supply chain.”

AHFA and its member companies have opposed only one aspect of the proposed EPA enforcement scheme – the testing of laminated wood products – based on the fact that such testing will provide no benefit to human health or the environment.

“Research conducted by world-class air quality laboratories demonstrates that finished home furnishings products have a reduced emission profile from that of a composite panel. In fact, laminating composite wood panels reduces the level of formaldehyde emissions in the finished furniture product by at least 80 percent – making additional testing at the finished product level unwarranted,” Counts explains.

CARB took this research into consideration in its decision to exempt laminated products from the testing and certification requirements of raw composite wood products.

The Times article states that the EPA has conducted research that concludes laminated products pose “a particular risk” to consumers. When wood products are laminated “in the final states of manufacturing,” the article states, “the resulting product can generate dangerous levels of fumes from often-used formaldehyde-based glues.”

All available research counters this statement, Counts insists. “UL (Underwriters Laboratories) conducted the research which was made available to and discussed with the Times. The positive impact of laminating on emissions also has been verified and published by agencies such as the U.S. Consumer Product Safety Commission.

“In fact, the CPSC’s ‘Update on Formaldehyde’ specifically suggests purchasing furniture or cabinets that contain a high percentage of panel surface and edges that are laminated or coated as a strategy for avoiding exposure to formaldehyde,” Counts adds. “Studies clearly show that a finished piece of furniture has a significantly different emissions profile, and this difference should be considered in the regulatory framework.”

Counts notes that the EPA has the expertise, resources and ability to improve the science of formaldehyde emissions testing and to strengthen the enforcement framework. “These areas are the focus of our attention today,” he concludes.


The American Home Furnishings Alliance, based in High Point, N.C., represents more than 200 leading furniture manufacturers and distributors, plus over 150 suppliers to the furniture industry worldwide.

Patricia Bowling, 336-881-1006

Craftmaster calls on MicroD for site redesign

April 29, 2015

Industry leader and MicroD client since 2009, Craftmaster Furniture calls on MicroD to give their website a fresh, updated look. The redesigned website utilizes the latest in MicroD web technologies and furniture merchandising solutions to entice shoppers and enhance their shopping experience.

April 27, 2015 — Charlotte, NC – MicroD Incorporated, the global leader in integrated online home furnishings merchandising and ecommerce solutions, announces the recent launch of Craftmaster Furniture’s website redesign. The newly updated website,, uses collage images and clean lines to create a streamlined site showcasing their high-quality, American made living solutions.

According to Manoj Nigam, CEO and President at MicroD, “With this redesigned website, Craftmaster is propelling their website to the next level and leveraging MicroD’s latest web platform to further enhance their cutting-edge site. As web technologies change and improve, we are committed to providing the solid platform, leading edge capabilities and industry expertise that will continue to serve Craftmaster into the future. ” Screenshot Slideshow

Perhaps the most effective update on the MicroD website, is Craftmaster’s new widescreen slideshow, utilizing the full page width to effectively display their furniture solutions. Also noticeable is the room scene slideshow at the top of the category pages showcasing their products through the use of beautiful lifestyle images. In addition, room scene photos within collections are now present, giving the customer a cohesive visual image while browsing. Other notable features include “Finishes” and “Collection” menus, Pinterest and Houzz links, and a “Learn More about Craftmaster” YouTube video. At the bottom of the page there is now a “Company Information” box for customers wanting more information, and external links to partner Paula Deen’s Home Furniture sites.

“We are pleased with the website redesign by MicroD, and once again they have exceeded our expectations with leading design and implementation capabilities. MicroD has captured the Craftmaster brand, by improving the shopping experience” says Roy Calcagne, President/CEO of Craftmaster Furniture.

About Craftmaster Furniture
Craftmaster was founded in 1972 in Taylorsville. It is a subsidiary of Samson Holdings, which also owns case goods resources Universal Furniture and Legacy Classic Furniture. For more information, visit

Contact: Mona Nigam
Executive Vice President
Phone: 704-927-3181

Malouf Releases Three New Body Pillows at High Point Market

Malouf Body PillowsLOGAN, Utah – April 17, 2015 — Set to debut at the upcoming High Point market, Malouf will enhance their robust Z pillow lineup with a trio of new body pillows to complement the growing trend of customized sleep solutions. Malouf currently carries more than 200 pillow varieties.

The body pillows feature an ergonomic design that follow the natural contours of the body to help relieve sleeping pains. The shape of each pillow provides comfort for anyone wanting additional body support and are particularly useful for women in need of maternity relief. Each of the new body pillows include a removable bamboo velour cover for easy laundering.

“We’re very excited to officially release our new body pillows at High Point Market,” said Sam Malouf, the chief executive officer of Malouf. “We don’t believe in creating one thing for everyone; nor do we rely on clever marketing to convince two very different people that they’ll be comfortable sleeping on something designed for someone else. Customizing sleep is a big trend right now, and these new body pillows offer a variety of uses to make sleep more comfortable.”

The largest of the new pillows, the Wrap-around, is shaped like the letter C and filled with an ultra-soft, hypoallergenic down-alternative fill. The versatile shape envelops the whole body, aligning the hips and creating soft support under the head, neck, back and belly. It takes the place of up to six standard pillows.

About half the size of the Wrap-around, the Horseshoe pillow’s U-shape design envelops both sides of the body and has the same down-alternative fill. Used under the head, the pillow supports the neck and back. Alternatively, when used under the legs, it helps to align the hips and cradle the belly.

Lastly, the L-shaped Boomerang pillow is made of Malouf’s Gel Dough memory foam and provides support for the head, neck and shoulders to offer comfort for multiple position sleepers. The Gel Dough formula creates a cooler, softer memory foam to help eliminate sleeping pains.

In addition to the body pillows, Malouf will also release its first bed skirt. Created in classic French form, it features boxed corners and a matelassé stitch to create a quilted appearance.

Malouf will also showcase several other products that were released earlier this year but are making a first appearance at High Point. The highly acclaimed Tencel sheets, which played a center-stage role in Malouf’s Las Vegas showroom, offers a smooth hand and regulates humidity and temperature. Malouf will also show its Shredded Gel and Cotton Encased Down Blend pillows.

Malouf’s showroom at High Point Market is located at IHFC Main Street, Suite M633. They will next be showing at their permanent spaces in Tupelo, Las Vegas and New York among other temporary spaces.

Malouf has been innovating, manufacturing, and importing quality bedding products for over 12 years. Malouf’s product lines include Z pillows, WOVEN linens, STRUCTURES frames, SLEEP TITE protectors, and ISOLUS toppers. This comprehensive offering provides retail partners with the tools needed to enhance every mattress sale. Malouf now owns over one million square feet of warehousing space between the east and west coasts, allowing for streamlined shipping logistics and faster transit times. For more information about Malouf, visit

Press Contact:
Jake Neeley

PROFITsystems Releases Integration with Retail Traffic Counter, DoorCounts

The integration aims to provide home goods retailers with analytics on traffic patterns, staffing levels, and sales effectiveness.

COLORADO SPRINGS, Colorado – April 16, 2015 – PROFITsystems, a leading provider of solutions for home furnishings retailers, today announced a new integration with retail traffic counter, DoorCounts. Traffic count data will now be synced into the company’s retail management software, RETAILvantage, to help retailers analyze advertising return on investment, retail store traffic flow, and sales close ratio.

“Our best-performing clients watch their store traffic very closely. RETAILvantage provides traffic reports by day and hour to help them staff effectively as well as inform opportunities to train the sales team and increase sales. Our new integration with DoorCounts will help those furniture retailers leveraging both systems to look at traffic and sales data side by side and make more informed business decisions,” said Janice Johnson, RETAILvantage Product Manager.

“We’re very excited to be partnering with PROFITsystems and integrating our DoorCounts product with RETAILvantage. The synergy will provide a seamless and well supported solution that several top 100 home furnishings and bedding retailers already rely on. With DoorCounts sending accurate traffic data seamlessly into RETAILvantage, we aim to provide the retail industry with a management tool that impacts the bottom line,” said Ron Parton, PMP, Floorboard Partner.

This integration is now available to all PROFITsystems current and new clients on the latest version of RETAILvantage.

About PROFITsystems, a HighJump product
PROFITsystems is a complete retail management solution for the modern home goods retailer. Key components of their solutions for retailers include enterprise software, consulting, performance groups, advanced education, group-buying freight programs, eCommerce and business intelligence. PROFITsystems features real-time inventory management, customer relations management, point-of-sale, and accounting systems. For additional information on PROFITsystems, please visit their website at

About Floorboard LLC
Floorboard LLC was founded in 2009. Originally inspired to develop DoorCounts to fill a void and meet the standards of a single furniture retail chain. The company continues to expand its suite of integrated solutions for retailers. DoorCounts is a tested and reliable solution used by several top 100 home furnishings and bedding retailers. Hundreds of locations have helped develop a system that helps retailers increase their bottom line by providing accurate traffic counts and sales conversion data. To learn more, visit

Media Contact
Katie Wolfe
1-800-328-3271 x1186

MicroD Releases OmniPlanner Room Planning Software

April 14, 2015 — Charlotte, NC — MicroD Incorporated, the global leader in integrated online furniture presentation, eCommerce, and web-based furniture merchandising solutions for more than 20 years has released their new industry-changing room planner technology, OmniPlanner. By utilizing advanced software technologies to support many platforms, OmniPlanner promises to revolutionize the way consumers design their spaces.

According to Manoj Nigam, CEO and President of MicroD, “We have continued our focus on bringing productive solutions to the Home Furnishings Industry and are excited to launch this next-generation web-based tool. With eCommerce becoming paramount to success in our industry, online shoppers build their confidence when they see their selections properly fit and arranged into their space. Collaboration between interior designers and their clients is greatly improved with this online visualization tool. We are dedicated to helping our clients seize new opportunities to better engage with consumers, enhance collaboration, and sell more furniture.”

MicroD’s new cloud-based OmniPlanner application requires no software installation. OmniPlanner can be used on Windows and Macintosh PCs, tablets, and smart phones. It easily works with either a mouse or a touch screen. It is responsive and dynamically adjusts to accommodate any screen size. Extensive online help ensures that even novice users quickly become experts. OmniPlanner is the only integrated room planner in the industry that makes it easy to select products while browsing the website and send them to the room planner for placement.

As an integral part of a retailer’s or a manufacturer’s website, OmniPlanner allows consumers and interior designers to easily create the room that they envision and share it with others online. The process begins by creating the room’s walls; then furniture is simply dragged and dropped into place. Doors and windows are easily included to add important details and realism to the plan. A handy undo feature ensures that a misstep is never a serious concern. It is easy to select products from the website and add them to the plan. One can duplicate items, rotate them, and position them appropriately within the room. The plan can be annotated with text and important measurements. Consumers and interior designers can save and print their dream room plans, and share them via email. A complete shopping list is available that lists all the items within the room. To facilitate collaboration, the email that is created includes both an image of the room plus a link that may be used by the recipient to continue editing and refining their own copy of the plan!

Babs Blair Named Director of Leasing at Dallas Market Center

DALLAS – April 6, 2015 – Dallas Market Center today announced industry veteran Babs Blair has been named director of leasing. In her new position, Blair is responsible for overseeing the growing Dallas Temp Show categories of Furniture, Home, and Luxury Home.

“Babs brings extensive experience, strong industry ties and a great understanding of our business,” said Cindy Morris, COO, Dallas Market Center. “Her enthusiasm and genuine passion for customer success will be instrumental as we continue to grow our temporary resources and reinforce our position as the best wholesale marketplace for buyers and exhibitors around the world.”

“Dallas Market Center is a thriving marketplace with tremendous positive momentum, and I am thrilled to be a part of its continuing success and to serve an industry and marketplace I know well,” said Blair.

Blair brings nearly 30 years of experience to Dallas Market Center in business development, prospecting, sales, and business promotion. Her entire career has been devoted to the home furnishings and accents tradeshow industry.

Blair is a marketing management alumna of the University of Mississippi. She has served as co-chair of a committee responsible for the west coast fundraising of the City of Hope, a cancer research and treatment hospital. Together with her husband, they have five sons and eight grandchildren.

The growing Dallas Temp Show offers 24 distinct, easy-to-shop locations spanning more than 500,000 square feet, and is located in high-traffic areas during Total Home & Gift Markets. The expanding product categories offer unmatched buying opportunities from furniture, housewares and holiday to gift, apparel, accessories, and much more – with 93 percent of buyers shopping eight or more categories. The thousands of temporary exhibitors join the more than 1,200 permanent showrooms that call Dallas home.